GN
Gert N
1 reviews | Active since Jun 2014
23 Mar 2024, 09:12
Misleading price
I have been a client for the last 6 months with net nine nine thru evotel and signed up for the 75/75 mbps for R549pm, about a week ago I received a sms "Dear Customer, please note that your 6-month promo period has come to an end and your fee for your internet service has increased from R549 to R869. Ref: Evo-94743" but when I signed up nowhere it stated that its a promo for only 6 months, so I was misleaded, if I was told its a promo I would never have moved over to net nine nine as my ISP
Helpful (0)
Replies (1)0
Replies (1)Net Nine Nine's replyOfficial
02 Apr 2024, 09:39Hi Gert, we are truly sorry to hear about the issue you are facing. Please know that we understand how frustrating this can be and our dedicated team will thoroughly investigate the matter and do everything we can to assist you.
Net Nine Nine's reply02 Apr 2024, 09:39
Official
Hi Gert, we are truly sorry to hear about the issue you are facing. Please know that we understand how frustrating this can be and our dedicated team will thoroughly investigate the matter and do everything we can to assist you.
