1 reviews | Active since Sept 2025
LOS FLICKERING RED AT NIGHT ONLY AND DURING THE DAY THE INTERNET IS BACK ON
I should be giving out a 5 star for the great and quick service I got when I was signing up from Sinovuyo. But then after 5 day of getting connected I started to experience the most horrific nightmare of not being connected and Sinovuyo was still assisting me to get connect what a caring and a humble soul to customers. Since 01.08.2025 I have been strugging to get the internet in the evening and I would call customer care to assist and they would open up a ticket for me then they would remotely troubleshoot during the day when the internet is back on and close the ticket and have been telling them that at 8 am the wifi is back on and 8pm the internet is gone they came to change the route but the problem still persists till today the 10.09.2025 am still struggling and been logging so many call and not getting any assistance and unfortunately I will not cancel my subscription they must find a way to assist.
We're very sorry to hear that you're not getting the proper Net Nine Nine experience. Our team will investigate what's gone wrong here and someone will be in touch to schedule proper testing with you. We'll do our best to get your service experience back on track!
Thank you for bringing this to our attention.
We're very sorry to hear that you're not getting the proper Net Nine Nine experience. Our team will investigate what's gone wrong here and someone will be in touch to schedule proper testing with you. We'll do our best to get your service experience back on track!
Thank you for bringing this to our attention.
