LM
Londiwe M
1 reviews | Active since Apr 2026
12 Apr 2026, 19:08
L.M
I wasn't satisfied with the technicians, I have a bad experience. They didn't finish their work. I had to wait until the next day for the router activation n password but I was told that I was going to receive the password after 40 minutes.
Helpful (0)
Replies (1)0
Replies (1)
Net Nine Nine's replyOfficial
12 Apr 2026, 20:15Good evening Londiwe,
Thank you for sharing your experience with us. We apologise for the service you have received; it is not a reflection of the standard we aim to uphold. I have forwarded your details to our team to ensure that your on-boarding is completed as a matter of urgency and that all outstanding issues are resolved promptly.
We understand your frustration regarding the delay in router activation and receiving your password, especially after being advised it would only take 40 minutes. This is certainly not the level of service we strive to provide.
Our team will be in contact with you to ensure everything is working as expected. We appreciate your patience and the opportunity to make this right.
Thank you for sharing your experience with us. We apologise for the service you have received; it is not a reflection of the standard we aim to uphold. I have forwarded your details to our team to ensure that your on-boarding is completed as a matter of urgency and that all outstanding issues are resolved promptly.
We understand your frustration regarding the delay in router activation and receiving your password, especially after being advised it would only take 40 minutes. This is certainly not the level of service we strive to provide.
Our team will be in contact with you to ensure everything is working as expected. We appreciate your patience and the opportunity to make this right.
Net Nine Nine's reply12 Apr 2026, 20:15
Official
Good evening Londiwe,
Thank you for sharing your experience with us. We apologise for the service you have received; it is not a reflection of the standard we aim to uphold. I have forwarded your details to our team to ensure that your on-boarding is completed as a matter of urgency and that all outstanding issues are resolved promptly.
We understand your frustration regarding the delay in router activation and receiving your password, especially after being advised it would only take 40 minutes. This is certainly not the level of service we strive to provide.
Our team will be in contact with you to ensure everything is working as expected. We appreciate your patience and the opportunity to make this right.
Thank you for sharing your experience with us. We apologise for the service you have received; it is not a reflection of the standard we aim to uphold. I have forwarded your details to our team to ensure that your on-boarding is completed as a matter of urgency and that all outstanding issues are resolved promptly.
We understand your frustration regarding the delay in router activation and receiving your password, especially after being advised it would only take 40 minutes. This is certainly not the level of service we strive to provide.
Our team will be in contact with you to ensure everything is working as expected. We appreciate your patience and the opportunity to make this right.