BM
Bridgette M
1 reviews | Active since Sept 2025
30 Dec 2025, 10:42
Lazy net nine nine agents
I need help tuu these lazy agents are not attending to me I've been trying to get hold of them since last week the billing department is available but I've got a problem with support its insane they not answering nor attending to my callbacks!!!! Call me ASAP on this number ***.
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Net Nine Nine's replyOfficial
30 Dec 2025, 10:48Hi Bridgette!
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the service standard we aim to provide. Your concerns are being taken seriously and we are escalating this matter to the relevant support team for urgent attention. Thank you for bringing this to our attention. One of our support team representatives will be in touch with you soon.
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the service standard we aim to provide. Your concerns are being taken seriously and we are escalating this matter to the relevant support team for urgent attention. Thank you for bringing this to our attention. One of our support team representatives will be in touch with you soon.
Net Nine Nine's reply30 Dec 2025, 10:48
Official
Hi Bridgette!
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the service standard we aim to provide. Your concerns are being taken seriously and we are escalating this matter to the relevant support team for urgent attention. Thank you for bringing this to our attention. One of our support team representatives will be in touch with you soon.
We sincerely apologise for the frustration and inconvenience you have experienced. This is certainly not the service standard we aim to provide. Your concerns are being taken seriously and we are escalating this matter to the relevant support team for urgent attention. Thank you for bringing this to our attention. One of our support team representatives will be in touch with you soon.