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nolwazi N
1 reviews | Active since Mar 2026
20 Mar 2026, 18:47
Join at your own risk . You will regret.
They only prioritise potential clients. If you are already a client they do not care. The do not answer calls or respond on WhatsApp "client service" . You pay for nothing. You can go days without Internet access. The customer care line is useless. You will listen to a robot for hours on end... nobody answers on the technical issues line but they will surely answer on the new installations or activation line. As more people are joining the service is getting poorer.
Helpful (0)
Replies (2)0
Replies (2)
Net Nine Nine's replyOfficial
20 Mar 2026, 18:56Hi Nolwazi,We sincerely apologise for the inconvenience and frustration you’ve experienced. We understand how important a stable connection is, and it’s clear that your recent experience with our service and support has fallen short of expectations.
Please know that all our customers are important to us, and we are taking your feedback seriously. Our technical team is actively reviewing the issues in your area to improve service reliability.
If you could send us a direct message with your account details, our team will urgently investigate your line and follow up with a solution.
We truly appreciate your patience as we work to resolve these matters and improve our service. Your feedback helps us ensure better service for all our customers
Please know that all our customers are important to us, and we are taking your feedback seriously. Our technical team is actively reviewing the issues in your area to improve service reliability.
If you could send us a direct message with your account details, our team will urgently investigate your line and follow up with a solution.
We truly appreciate your patience as we work to resolve these matters and improve our service. Your feedback helps us ensure better service for all our customers
Net Nine Nine's reply20 Mar 2026, 18:56
Official
Hi Nolwazi,We sincerely apologise for the inconvenience and frustration you’ve experienced. We understand how important a stable connection is, and it’s clear that your recent experience with our service and support has fallen short of expectations.
Please know that all our customers are important to us, and we are taking your feedback seriously. Our technical team is actively reviewing the issues in your area to improve service reliability.
If you could send us a direct message with your account details, our team will urgently investigate your line and follow up with a solution.
We truly appreciate your patience as we work to resolve these matters and improve our service. Your feedback helps us ensure better service for all our customers
Please know that all our customers are important to us, and we are taking your feedback seriously. Our technical team is actively reviewing the issues in your area to improve service reliability.
If you could send us a direct message with your account details, our team will urgently investigate your line and follow up with a solution.
We truly appreciate your patience as we work to resolve these matters and improve our service. Your feedback helps us ensure better service for all our customers
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nolwazi N's updateReviewer Update
24 Mar 2026, 05:28Thank you for your assistance. After I wrote this review someone finally phoned me. I have Internet access now. It is so unfortunate that we have to go through all this just to get basic assistance.
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nolwazi N's update24 Mar 2026, 05:28
Reviewer Update
Thank you for your assistance. After I wrote this review someone finally phoned me. I have Internet access now. It is so unfortunate that we have to go through all this just to get basic assistance.