JM
JP M
1 reviews | Active since Nov 2025
06 Nov 2025, 23:18
Internet issues
We called them by past 8 and they didn’t come and again phoned them by 3 and still not contact. This is my second bad review of net nine nine, but it’s not my first complaining of them, they’re so ***********.
Last time they only attended when I wrote a review which could be read publicly. So they care more about the publics perception than their own customers.
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Net Nine Nine's replyOfficial
07 Nov 2025, 08:09Good morning JP.
I'm very sorry to hear you've been struggling with our service. Typically our tickets are resolved with in two-to-seventy-two hours, usually within the twenty-four hour mark. We've forwarded your complaint to our support team, and someone will be in touch to assist you shortly.
We always strive to get clients up and running as quickly as possible, but we do sometimes face delays. We are very sorry that this is client-impacting, but we'll do our best to get your service experience back on track.
I'm very sorry to hear you've been struggling with our service. Typically our tickets are resolved with in two-to-seventy-two hours, usually within the twenty-four hour mark. We've forwarded your complaint to our support team, and someone will be in touch to assist you shortly.
We always strive to get clients up and running as quickly as possible, but we do sometimes face delays. We are very sorry that this is client-impacting, but we'll do our best to get your service experience back on track.
Net Nine Nine's reply07 Nov 2025, 08:09
Official
Good morning JP.
I'm very sorry to hear you've been struggling with our service. Typically our tickets are resolved with in two-to-seventy-two hours, usually within the twenty-four hour mark. We've forwarded your complaint to our support team, and someone will be in touch to assist you shortly.
We always strive to get clients up and running as quickly as possible, but we do sometimes face delays. We are very sorry that this is client-impacting, but we'll do our best to get your service experience back on track.
I'm very sorry to hear you've been struggling with our service. Typically our tickets are resolved with in two-to-seventy-two hours, usually within the twenty-four hour mark. We've forwarded your complaint to our support team, and someone will be in touch to assist you shortly.
We always strive to get clients up and running as quickly as possible, but we do sometimes face delays. We are very sorry that this is client-impacting, but we'll do our best to get your service experience back on track.