KB
Kavir B
1 reviews | Active since Mar 2026
27 Mar 2026, 02:48
Inconsistent Speed and Worst Customer Service
Inconsistent Speed and Worst Customer Service
This is the third time I am sharing my problem. On the 12/03/2026 they said they would attend to my problem, then on 19/03/2026 they said the same thing and now its the 27/03/2026 , and still No one has contacted me in any way or form to address the issue or even have the decency of giving me an update on any progress. Looks like they just reply to our complaints just to safe Face on this platform but really just don't give a damn. What more must I do to get any sort of assistance?
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Replies (2)
Net Nine Nine's replyOfficial
27 Mar 2026, 08:30Hi Kavir, we sincerely apologise for the frustration and the lack of follow-up you have experienced. This is certainly not the level of service we aim to provide. Please rest assured that your concern has been escalated to the relevant team for urgent attention. Our team will review your case and contact you as soon as possible with an update. We truly appreciate your patience while we work to resolve this matter.
Net Nine Nine's reply27 Mar 2026, 08:30
Official
Hi Kavir, we sincerely apologise for the frustration and the lack of follow-up you have experienced. This is certainly not the level of service we aim to provide. Please rest assured that your concern has been escalated to the relevant team for urgent attention. Our team will review your case and contact you as soon as possible with an update. We truly appreciate your patience while we work to resolve this matter.
KB
Kavir B's updateReviewer Update
20 Apr 2026, 19:59It's almost a month now and still no resolution to my problem. Some guy called me last month and promised to make a concerted effort to sort it out but disappeared like my fibre speeds. This is utter bull****!!! Net Nine Nine is the worst ISP!!!! DO NOT TRUST THEM AS THEY ARE A BUNCH OF ****S!!! DAYLIGHT BRIBERY ON *******ION!! THEY JUST ON THE GRAVY TRAIN LIKE EVERYONE ELSE!!! Will they resolve my issue???? I will keep you posted. I wonder if I can take them court to claim my money back as they **** about the speeds you pay for ???
KB
Kavir B's update20 Apr 2026, 19:59
Reviewer Update
It's almost a month now and still no resolution to my problem. Some guy called me last month and promised to make a concerted effort to sort it out but disappeared like my fibre speeds. This is utter bull****!!! Net Nine Nine is the worst ISP!!!! DO NOT TRUST THEM AS THEY ARE A BUNCH OF ****S!!! DAYLIGHT BRIBERY ON *******ION!! THEY JUST ON THE GRAVY TRAIN LIKE EVERYONE ELSE!!! Will they resolve my issue???? I will keep you posted. I wonder if I can take them court to claim my money back as they **** about the speeds you pay for ???