MM
Molebogeng M

1 reviews | Active since Jan 2025

27 Jan 2025, 17:48

Im beginning to hate this people

First of ,i think the good reviews were bought..the network is good when it works but they have the most *********** billing team ever..they good at shutting down services early ..but no good on delivering...Funny enough its january again im writing the same review again ...the network is good when it works ..but towards pay date its slow as **** ,the social media team will give u a run around as though they doing u a favor ...they dont compensate for down times nd we been having alot lately ...nd they wont ****ing stop trying to take money from my account even though i paid...Oh yeah also what nrought me here , they shutdown my services Friday morning on the 24th ,they said my 30day cycle is over , december i was forced to pay on the 24th as they are closed on the Christmas day....ayt cool paid fr an upgrade as well , which was suppose to take few hours according to their social media team, They processed the pay on saturday instead ,they said its gone take 24 hours fr my speeds to be upgraded that was saturday , its monday evening now still not getting what i paid fr..they keep in telling me our team will assist you, our team will assist you, our team will ****ing assist you..i dont care bwt ur team , i pay like everyone else give me what im paying fr nd stop trying to take money from my account

0
Replies (1)
Net Nine Nine
Net Nine Nine's reply27 Jan 2025, 18:03
Official
Hi Molebogeng, we regret the inconvenience this has caused and are committed to making it right. Please accept our sincerest apologies, and we will ensure  our team assists you