GS
Garrick S
1 reviews | Active since Apr 2026
21 Apr 2026, 19:51
I can’t pay for a service that I’m not getting
There hasn’t been internet since Saturday morning and it’s Tuesday today all they say is that the technicians are on site but further then that nothing this is getting ridiculous now please can we get a proper update about what the problem is and when it will be resolved
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Net Nine Nine's replyOfficial
21 Apr 2026, 20:51Good evening.
We are very sorry for the disruptions to your service. Technicians are facing severe delays due to the adverse weather across the area. All teams are working when the weather allows, but unfortunately we are unable to rush repairs or they risk causing further problems. We do understand the frustrations though, and we will do what we can to ensure your repair is prioritised considering the length of time you've been offline.
Thank you for bringing this to our attention so we can get your service experience back on track.
We are very sorry for the disruptions to your service. Technicians are facing severe delays due to the adverse weather across the area. All teams are working when the weather allows, but unfortunately we are unable to rush repairs or they risk causing further problems. We do understand the frustrations though, and we will do what we can to ensure your repair is prioritised considering the length of time you've been offline.
Thank you for bringing this to our attention so we can get your service experience back on track.
Net Nine Nine's reply21 Apr 2026, 20:51
Official
Good evening.
We are very sorry for the disruptions to your service. Technicians are facing severe delays due to the adverse weather across the area. All teams are working when the weather allows, but unfortunately we are unable to rush repairs or they risk causing further problems. We do understand the frustrations though, and we will do what we can to ensure your repair is prioritised considering the length of time you've been offline.
Thank you for bringing this to our attention so we can get your service experience back on track.
We are very sorry for the disruptions to your service. Technicians are facing severe delays due to the adverse weather across the area. All teams are working when the weather allows, but unfortunately we are unable to rush repairs or they risk causing further problems. We do understand the frustrations though, and we will do what we can to ensure your repair is prioritised considering the length of time you've been offline.
Thank you for bringing this to our attention so we can get your service experience back on track.