TM
Tsholofelo M
1 reviews | Active since Apr 2024
29 May 2026, 03:10
I am angry.
I am not happy with the service. It's been 72 hours since they come to install and they said it will be working in 24hours . Even today no connection. What makes me angry is that I paid . I am so disappointed.
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Net Nine Nine's replyOfficial
29 May 2026, 08:04Hi Tsholofelo!
We sincerely apologise for the delay and frustration caused. This is not the experience we aim to provide our clients. We understand your disappointment, especially after being advised that the connection would be active within 24 hours.Please send us your account details or ticket number so we can urgently escalate this matter and provide you with feedback as soon as possible.
We sincerely apologise for the delay and frustration caused. This is not the experience we aim to provide our clients. We understand your disappointment, especially after being advised that the connection would be active within 24 hours.Please send us your account details or ticket number so we can urgently escalate this matter and provide you with feedback as soon as possible.
Net Nine Nine's reply29 May 2026, 08:04
Official
Hi Tsholofelo!
We sincerely apologise for the delay and frustration caused. This is not the experience we aim to provide our clients. We understand your disappointment, especially after being advised that the connection would be active within 24 hours.Please send us your account details or ticket number so we can urgently escalate this matter and provide you with feedback as soon as possible.
We sincerely apologise for the delay and frustration caused. This is not the experience we aim to provide our clients. We understand your disappointment, especially after being advised that the connection would be active within 24 hours.Please send us your account details or ticket number so we can urgently escalate this matter and provide you with feedback as soon as possible.