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Tshifhiwa R
1 reviews | Active since Mar 2018
05 Sept 2023, 08:54
Horrible service provider
Pathetic service I have recieved from Net nine nine, i do not have network from yesterday I have paid this account and months to months it get disconected I do not understand this network provider. I want to cancell this network
Helpful (0)
Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
05 Sept 2023, 09:01Hi Tshifhiwa, we apologize for the inconvenience caused and we understand your frustration with our customer service. Rest assured, our dedicated team will personally contact you to provide the assistance you deserve.
Thank you for your patience!
Thank you for your patience!
Net Nine Nine's reply05 Sept 2023, 09:01
Official
Hi Tshifhiwa, we apologize for the inconvenience caused and we understand your frustration with our customer service. Rest assured, our dedicated team will personally contact you to provide the assistance you deserve.
Thank you for your patience!
Thank you for your patience!
TR
Tshifhiwa R's updateReviewer Update
05 Sept 2023, 19:12You have sent the consultant to come fix my Network, it was working fine during the day and now the red light is up I cannot connect to the network now I have to buy data whreas i have paid net nine nine I have never experienced such service, it is a bad service even Rain it can be better. I have been patience with Net nine nine they are not helping
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Tshifhiwa R's update05 Sept 2023, 19:12
Reviewer Update
You have sent the consultant to come fix my Network, it was working fine during the day and now the red light is up I cannot connect to the network now I have to buy data whreas i have paid net nine nine I have never experienced such service, it is a bad service even Rain it can be better. I have been patience with Net nine nine they are not helping
Net Nine Nine's replyOfficial
05 Sept 2023, 19:32Hi Tshifhiwa, that indicates a fibre fault. Our support team will assist you by logging a ticket and scheduling for our technicians to come to your house to fix the issue. Thank you for alerting us.
Once again we apologize for the inconvenience.
Once again we apologize for the inconvenience.
Net Nine Nine's reply05 Sept 2023, 19:32
Official
Hi Tshifhiwa, that indicates a fibre fault. Our support team will assist you by logging a ticket and scheduling for our technicians to come to your house to fix the issue. Thank you for alerting us.
Once again we apologize for the inconvenience.
Once again we apologize for the inconvenience.