CM
Claudia M
1 reviews | Active since Apr 2015
16 Mar 2026, 21:58
Horrible Excuse of fibre connection
Net nine nine does not take us seriously in Kagiso, 2 weeks of on and off network every 2 minutes, for heavens sakes we are working from home that's why we ay for the damn fibre. We actually paid for nothing this month because I always have to have an alternative but I'm paying you monthly.Get your act together or we will go back to rain!!!!
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Replies (2)
Net Nine Nine's replyOfficial
16 Mar 2026, 22:26Good evening Claudia.
I'm very sorry for the ongoing disruptions. Net Nine Nine will always do our best to make sure clients are receiving nothing but the best service experiencing. I will make sure your complaint is raised with our Support Team in the morning so that they can take a proper look at your service and get your internet service stable and running as fast as it always was.
Thank you for bringing this to our attention so we can have it resolved.
I'm very sorry for the ongoing disruptions. Net Nine Nine will always do our best to make sure clients are receiving nothing but the best service experiencing. I will make sure your complaint is raised with our Support Team in the morning so that they can take a proper look at your service and get your internet service stable and running as fast as it always was.
Thank you for bringing this to our attention so we can have it resolved.
Net Nine Nine's reply16 Mar 2026, 22:26
Official
Good evening Claudia.
I'm very sorry for the ongoing disruptions. Net Nine Nine will always do our best to make sure clients are receiving nothing but the best service experiencing. I will make sure your complaint is raised with our Support Team in the morning so that they can take a proper look at your service and get your internet service stable and running as fast as it always was.
Thank you for bringing this to our attention so we can have it resolved.
I'm very sorry for the ongoing disruptions. Net Nine Nine will always do our best to make sure clients are receiving nothing but the best service experiencing. I will make sure your complaint is raised with our Support Team in the morning so that they can take a proper look at your service and get your internet service stable and running as fast as it always was.
Thank you for bringing this to our attention so we can have it resolved.
CM
Claudia M's updateReviewer Update
18 Mar 2026, 13:00I was called by Kananelo yesterday who tried to fix it and promised to call back at 10 for feedback if connection is stable,guess what???he never followed up as promised and I'm still buying data so that I can work.O have been buying data for 3 weeks now but I paid a full month subscription.is this really fair?
CM
Claudia M's update18 Mar 2026, 13:00
Reviewer Update
I was called by Kananelo yesterday who tried to fix it and promised to call back at 10 for feedback if connection is stable,guess what???he never followed up as promised and I'm still buying data so that I can work.O have been buying data for 3 weeks now but I paid a full month subscription.is this really fair?