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Thembelihle S
1 reviews | Active since Sept 2023
19 Jan 2024, 11:44
GREAT!! GREAT!! EXCELLENT SERVICE!!
I’m giving them a 5 star because they are so so helpful when it comes to customer care and customer service. They always take time to listen and give helpful feedback. I want to speak to an agent about getting backup but their line rings unanswered I’m guessing it’s because a lot of people are calling. Also it’s been slow these past few days and I did the speed test thingie it keeps decreasing. Hope to get a call soon to add backup for next month because loadshedding is back and after it gets back network issues begins.
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Replies (3)Net Nine Nine's replyOfficial
19 Jan 2024, 11:53Thank your for your review Thembelihle. We are glad we could effectively and successfully assist you. Welcome to the Net Nine Nine family, we are always ready to ensure that your experience with us is pleasant and provide reliable internet connection.
Net Nine Nine's reply19 Jan 2024, 11:53
Official
Thank your for your review Thembelihle. We are glad we could effectively and successfully assist you. Welcome to the Net Nine Nine family, we are always ready to ensure that your experience with us is pleasant and provide reliable internet connection.
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Thembelihle S's updateReviewer Update
19 Jan 2024, 12:16How do I add backup on my plan?
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Thembelihle S's update19 Jan 2024, 12:16
Reviewer Update
How do I add backup on my plan?
Net Nine Nine's replyOfficial
19 Jan 2024, 12:20Our support team will contact you to provide assistance with that
Net Nine Nine's reply19 Jan 2024, 12:20
Official
Our support team will contact you to provide assistance with that
