1 reviews | Active since Nov 2024
Good day I am deeply disappointed by Net nine nine from Queenstown, I had reported that our WiFi ...
Good day I am deeply disappointed by Net nine nine from Queenstown, I had reported that our WiFi shows no Internet since the 20 th September 2026 even though we have paid and up until to date our complaint has not been attended to. I have tried numerous time to follow up on the complaint however I am not receiving any feedback as to when they will attend to my complaint.
Good day Bulelwa
We sincerely apologise for the frustration and inconvenience caused by the ongoing connectivity issue. We understand how disappointing it is to be without internet service despite having a paid account, especially after making several follow-ups without receiving the expected feedback.
We value your concerns and acknowledge that this experience has not met the level of service we aim to provide. Your feedback will be shared with the relevant team for further attention and follow-up. We are committed to improving our communication and service delivery to ensure a better customer experience going forward.
Good day Bulelwa
We sincerely apologise for the frustration and inconvenience caused by the ongoing connectivity issue. We understand how disappointing it is to be without internet service despite having a paid account, especially after making several follow-ups without receiving the expected feedback.
We value your concerns and acknowledge that this experience has not met the level of service we aim to provide. Your feedback will be shared with the relevant team for further attention and follow-up. We are committed to improving our communication and service delivery to ensure a better customer experience going forward.