TM
Thapelo M
1 reviews | Active since Feb 2023
15 Mar 2023, 14:42
Good Customer Service | Net99 @ItumelengMenyatso
My internet stopped operating and each time I would try connecting it would give a message that there is no internet, so I sent one of the Net Nine Nine Assistants a WhatsApp text with my latest proof of payment after realising that they sent me a message that they suspended my account due to none payment, when I had just literally did the payment about 2days ago. So after sending the guy my query he then asked for my info and then quickly escalated my query and in a matter of minutes my issue was resolved and my internet was back up and running again. Thanks to their On the Ground Assistant from Kagiso who goes by the name Mr Itumeleng Menyatso.
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Net Nine Nine's replyOfficial
15 Mar 2023, 14:55Hi there Thapelo.
Thank you so much for sharing your experience you had with Itumeleng, we're so glad to receive such positive feedback for their service.
We're glad to hear that you are back up and running and the trouble you did have got sorted out, your kind words are much appreciated.
Thank you so much for sharing your experience you had with Itumeleng, we're so glad to receive such positive feedback for their service.
We're glad to hear that you are back up and running and the trouble you did have got sorted out, your kind words are much appreciated.
Net Nine Nine's reply15 Mar 2023, 14:55
Official
Hi there Thapelo.
Thank you so much for sharing your experience you had with Itumeleng, we're so glad to receive such positive feedback for their service.
We're glad to hear that you are back up and running and the trouble you did have got sorted out, your kind words are much appreciated.
Thank you so much for sharing your experience you had with Itumeleng, we're so glad to receive such positive feedback for their service.
We're glad to hear that you are back up and running and the trouble you did have got sorted out, your kind words are much appreciated.