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M M
1 reviews | Active since Oct 2021
16 May 2026, 21:08
Frustrating
I've called them several times even if you request a call back, they'll call and you'll wait until the call itself hangs up. Ever since they installed their fiber its been on an off. Even now as we speak I was unable to reach them and its sooooo frustrating 😒 😤.
Helpful (0)
Replies (1)0
Replies (1)
Net Nine Nine's replyOfficial
17 May 2026, 07:34Hi there,
We’re really sorry to hear about your experience and understand how frustrating this must be. Struggling with an unstable connection while also having difficulty getting through to support or receiving proper callbacks is not the level of service we aim to provide. Having calls disconnect while trying to get assistance understandably adds to the frustration.
Please accept our sincere apologies for the inconvenience caused. Your feedback has been noted and will be escalated to the relevant team for urgent follow-up and investigation.
We’re really sorry to hear about your experience and understand how frustrating this must be. Struggling with an unstable connection while also having difficulty getting through to support or receiving proper callbacks is not the level of service we aim to provide. Having calls disconnect while trying to get assistance understandably adds to the frustration.
Please accept our sincere apologies for the inconvenience caused. Your feedback has been noted and will be escalated to the relevant team for urgent follow-up and investigation.
Net Nine Nine's reply17 May 2026, 07:34
Official
Hi there,
We’re really sorry to hear about your experience and understand how frustrating this must be. Struggling with an unstable connection while also having difficulty getting through to support or receiving proper callbacks is not the level of service we aim to provide. Having calls disconnect while trying to get assistance understandably adds to the frustration.
Please accept our sincere apologies for the inconvenience caused. Your feedback has been noted and will be escalated to the relevant team for urgent follow-up and investigation.
We’re really sorry to hear about your experience and understand how frustrating this must be. Struggling with an unstable connection while also having difficulty getting through to support or receiving proper callbacks is not the level of service we aim to provide. Having calls disconnect while trying to get assistance understandably adds to the frustration.
Please accept our sincere apologies for the inconvenience caused. Your feedback has been noted and will be escalated to the relevant team for urgent follow-up and investigation.