KM
Kefilwe M

1 reviews | Active since Feb 2025

19 Feb 2025, 16:50

Excellent service

I recently had an issue with my card details being incorrectly linked to another client's account, but I'm thrilled to say the agent who assisted me was absolutely fantastic! Nqobile Mathabela was efficient and professional in resolving the issue. She was knowledgeable, friendly, and kept me informed throughout the process. She even went the extra mile to ensure that my card details were completely removed from the other client's account and that I was protected from any potential issues. I'm so grateful to have received such excellent service, especially during a time when I was feeling concerned about my personal and financial information. 5/5 stars!

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Replies (1)
Net Nine Nine
Net Nine Nine's reply19 Feb 2025, 16:52
Official
Hi Kefilwe, thank you for the 5-star review and for acknowledging the efforts of our team. We truly appreciate your feedback!