BT
Barry T

1 reviews | Active since Apr 2022

29 Feb 2024, 11:55

Excelent so far !

Wow ! The cliënt service of this company is out of this world... I only started a contract two days ago so i can not speak for them long term yet. But so far everything is going great. I only don't like the fact you can't change your own Wifi SSID and Password by logging on to the router as usual...you need suppprt to log on and change your password,however they can't change your SSID. The Manager/Supervisor at Westonaria branch,thanks for your excelent service to help me getting my installation,you went out of your way to get my line installed. Then also a special thanks to Kananelo from the support team for helping me change my wifi password with quick response time.

Overall very good so far !

0
Replies (2)
Net Nine Nine
Net Nine Nine's reply29 Feb 2024, 13:01
Official
Hi Barry, our team is currently working on finding new and innovative ways to tackle the password issue. Also, we appreciate your positive review and support. Thank you!

Best regards,

Net Nine Nine
Net Nine Nine's reply29 Feb 2024, 13:01
Official
Hi Barry, our team is currently working on finding new and innovative ways to tackle the password issue. Also, we appreciate your positive review and support. Thank you!

Best regards,