VL
Vuyelwa L
1 reviews | Active since Jul 2022
29 Apr 2024, 19:59
Double deduction
I have signed with net nine nine on Saturday Nd they deducted R379my money double They say they will pay it back but they don't Nd they don't even communicating with me I really need your help
Helpful (0)
Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
29 Apr 2024, 20:05Hi Vuyelwa, we apologize for the inconvenience that has been caused. Thank you for raising your concern with us, this matter has been escalated to our billing team and they will be in contact with you to provide a solution to your situation.
Net Nine Nine's reply29 Apr 2024, 20:05
Official
Hi Vuyelwa, we apologize for the inconvenience that has been caused. Thank you for raising your concern with us, this matter has been escalated to our billing team and they will be in contact with you to provide a solution to your situation.
VL
Vuyelwa L's updateReviewer Update
29 Apr 2024, 20:10Please because they say they app**** for emergency refund ..am so disappointed Nd I think am going to cancel my WiFi if this is how u treat your costumer I had a panic attack because of this it's the second time I loose money on online pachase it's a very bad experience because I really need the refund
VL
Vuyelwa L's update29 Apr 2024, 20:10
Reviewer Update
Please because they say they app**** for emergency refund ..am so disappointed Nd I think am going to cancel my WiFi if this is how u treat your costumer I had a panic attack because of this it's the second time I loose money on online pachase it's a very bad experience because I really need the refund
Net Nine Nine's replyOfficial
01 May 2024, 07:14Hi Vuyelwa, we are so sorry to hear. We will ensure this matter is resolved, we apologize for the inconvenience this has caused you.
Net Nine Nine's reply01 May 2024, 07:14
Official
Hi Vuyelwa, we are so sorry to hear. We will ensure this matter is resolved, we apologize for the inconvenience this has caused you.