LR
Leigh-ann Rasetlola
1 reviews | Active since May 2018
03 Feb 2024, 10:01
Do not Subscrib with Net nine nine
I have received the worst service from net nine nine i wish we had live/screenshot posting option here on hello peter cos as i speak i have been holding on the line with them for over an hour on the 3red day of making calls all day with none of their agents being any helpful i have played manually and sent them proof of payments they have taken my number with a promise of them getting back to me but unfortunately until now.Their agents are so quick to taking your number and saying they will call back until the next day with no contact.I have spend over R200 of airtime trying to be assisted
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Replies (1)Net Nine Nine's replyOfficial
03 Feb 2024, 13:30Hi Leigh-ann, we deeply apologize for the way you were treated. This is not how we want our customers to feel and we understand how frustrating it must have been. Our team is committed to making things right and will reach out to you shortly to provide the assistance you need.
Net Nine Nine's reply03 Feb 2024, 13:30
Official
Hi Leigh-ann, we deeply apologize for the way you were treated. This is not how we want our customers to feel and we understand how frustrating it must have been. Our team is committed to making things right and will reach out to you shortly to provide the assistance you need.
