TM
Tshedi M
1 reviews | Active since Apr 2026
11 Apr 2026, 17:34
Disgusted by Net Nine Nine Service
They are so inconsiderate and neglecting their clients 9th day without connection and reported more than once a day.If is not configuration they drop the call.
Helpful (0)
Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
12 Apr 2026, 08:25Good morning Tshedi,
Thank you for your feedback. We sincerely apologise for the level of service you have experienced, as it does not reflect the standards we strive to uphold.
Your complaint has been forwarded to our support team, who will contact you shortly to thoroughly investigate the cause of the network disruption and take the necessary steps to restore your connection as quickly as possible.
Thank you for your feedback. We sincerely apologise for the level of service you have experienced, as it does not reflect the standards we strive to uphold.
Your complaint has been forwarded to our support team, who will contact you shortly to thoroughly investigate the cause of the network disruption and take the necessary steps to restore your connection as quickly as possible.
Net Nine Nine's reply12 Apr 2026, 08:25
Official
Good morning Tshedi,
Thank you for your feedback. We sincerely apologise for the level of service you have experienced, as it does not reflect the standards we strive to uphold.
Your complaint has been forwarded to our support team, who will contact you shortly to thoroughly investigate the cause of the network disruption and take the necessary steps to restore your connection as quickly as possible.
Thank you for your feedback. We sincerely apologise for the level of service you have experienced, as it does not reflect the standards we strive to uphold.
Your complaint has been forwarded to our support team, who will contact you shortly to thoroughly investigate the cause of the network disruption and take the necessary steps to restore your connection as quickly as possible.
TM
Tshedi M's updateReviewer Update
12 Apr 2026, 16:40I was phoned by technician today (12/04/2026) at 08:28 and the technical problem was resolved within 10 minutes. Thank you for your response I really appreciate it.
TM
Tshedi M's update12 Apr 2026, 16:40
Reviewer Update
I was phoned by technician today (12/04/2026) at 08:28 and the technical problem was resolved within 10 minutes. Thank you for your response I really appreciate it.
Net Nine Nine's replyOfficial
13 Apr 2026, 09:10Thank you for the update. Happy surfing.
Net Nine Nine's reply13 Apr 2026, 09:10
Official
Thank you for the update. Happy surfing.