Disgruntled Client

I have been using same LG TV with Eotel and MWEB as an ISP on a 75MB speed. I had full access to DSTV as well as Showmax. Which is the reason why i opted for a fiber in order to watch TV.

Beginning of March i then moved to Net nine nine with the same speed line of 75MB/75MB, that is when my problems started, i have never been able to watch the DSTV and Showmax because the Speed keeps lagging, if on a good day i manage to log in without a wheel turning the quality is very poor.

I disconnected from the fibre and connected via a different wifi and the two apps runs perfect. I went and troubleshoot my TV at friends house using Net nine noine and the same happened even to his tv. however when using a different ISP. such problems are not there.

i am now unable to watch DSTV or Showmax,, Netflix does play but it takes longer to load. all my Apps are up to date. i am at a place where i feel i dont have to keep paying if i am not getting what i am paying for. when i send whatsapps to the people who helped me sign up. now they dont respond anymore.