RM
Renate M
1 reviews | Active since May 2019
05 Mar 2024, 09:28
Disappointed
I have joined net nine nine yesterday and had to call 8 times for them to connect me. I spoke to so many consultants and all they say is sorry.. I have spoke to billings and now have to pay R3000 to cancel this so called contract.. do not use this service
Helpful (0)
Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
05 Mar 2024, 12:48Hi Renate, we understand how frustrating the situation could be and we truly apologize for any inconvenience caused. Our team will reach out shortly to assist you in any way possible to resolve the issue.
Net Nine Nine's reply05 Mar 2024, 12:48
Official
Hi Renate, we understand how frustrating the situation could be and we truly apologize for any inconvenience caused. Our team will reach out shortly to assist you in any way possible to resolve the issue.
RM
Renate M's updateReviewer Update
07 Mar 2024, 10:10Thank you.. I would like to thank Dean and Jason for
their help in the issue of my wifi.. it did take alittle time to fix but it has been resolved and I am truly grateful.. thank you also to the manager for taking the time to call me.. not once but a few times.. much appreciated
their help in the issue of my wifi.. it did take alittle time to fix but it has been resolved and I am truly grateful.. thank you also to the manager for taking the time to call me.. not once but a few times.. much appreciated
RM
Renate M's update07 Mar 2024, 10:10
Reviewer Update
Thank you.. I would like to thank Dean and Jason for
their help in the issue of my wifi.. it did take alittle time to fix but it has been resolved and I am truly grateful.. thank you also to the manager for taking the time to call me.. not once but a few times.. much appreciated
their help in the issue of my wifi.. it did take alittle time to fix but it has been resolved and I am truly grateful.. thank you also to the manager for taking the time to call me.. not once but a few times.. much appreciated
Net Nine Nine's replyOfficial
18 Mar 2024, 08:52Hi Renate, we appreciate your patience as our team resolved the issue.
Net Nine Nine's reply18 Mar 2024, 08:52
Official
Hi Renate, we appreciate your patience as our team resolved the issue.