PR
Pinkzo R
1 reviews | Active since Jan 2019
02 Aug 2025, 14:06
Dead Wifi
I had my device installed on the 26th of June 2025, and it is not working I called them many times,each time they say they are escalating the matter and I must try again to connect after 1 hour or 30 minutes but nothing it's been a week now. They are not reliable and service is poor
Helpful (0)
Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
02 Aug 2025, 14:12Hi Pinkzo!
Thank you for bringing this issue to our attention. We sincerely apologize for the ongoing issues with your device and the frustration caused by the delays in resolving it.Your situation is important to us and we regret that our previous responses have not met your expectations. Please be assured that we are committed to resolving this matter promptly and our support team will call to assist you.
Thank you for bringing this issue to our attention. We sincerely apologize for the ongoing issues with your device and the frustration caused by the delays in resolving it.Your situation is important to us and we regret that our previous responses have not met your expectations. Please be assured that we are committed to resolving this matter promptly and our support team will call to assist you.
Best regards,
Net Nine Nine's reply02 Aug 2025, 14:12
Official
Hi Pinkzo!
Thank you for bringing this issue to our attention. We sincerely apologize for the ongoing issues with your device and the frustration caused by the delays in resolving it.Your situation is important to us and we regret that our previous responses have not met your expectations. Please be assured that we are committed to resolving this matter promptly and our support team will call to assist you.
Thank you for bringing this issue to our attention. We sincerely apologize for the ongoing issues with your device and the frustration caused by the delays in resolving it.Your situation is important to us and we regret that our previous responses have not met your expectations. Please be assured that we are committed to resolving this matter promptly and our support team will call to assist you.
Best regards,
PR
Pinkzo R's updateReviewer Update
02 Aug 2025, 14:55The matter was resolved within a few minutes thank you Martin and for following up with me
PR
Pinkzo R's update02 Aug 2025, 14:55
Reviewer Update
The matter was resolved within a few minutes thank you Martin and for following up with me
Net Nine Nine's replyOfficial
02 Aug 2025, 15:30Thank you for the feedback!
Best regards,
Net Nine Nine's reply02 Aug 2025, 15:30
Official
Thank you for the feedback!
Best regards,