TM
Tshegofatso M
1 reviews | Active since Dec 2024
20 Mar 2026, 09:02
****
It has not been working for the past month which means I had to buy data and I paid for nothing basically we've been ****med I've called I've rebooted at first it atleast worked for an hour or 30 minutes but now not even a single second
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Net Nine Nine's replyOfficial
20 Mar 2026, 09:05Hi Tshegofatso, we’re really sorry to hear about the experience you’ve had and understand how frustrating this must be, especially after trying to troubleshoot and still not having a stable connection. This is not the level of service we aim to provide.
Please send us a direct message with your account details and contact number so we can urgently escalate the matter to our technical team for a full investigation of your line. We’d like to ensure this is properly looked into and resolved for you as soon as possible.
Please send us a direct message with your account details and contact number so we can urgently escalate the matter to our technical team for a full investigation of your line. We’d like to ensure this is properly looked into and resolved for you as soon as possible.
Net Nine Nine's reply20 Mar 2026, 09:05
Official
Hi Tshegofatso, we’re really sorry to hear about the experience you’ve had and understand how frustrating this must be, especially after trying to troubleshoot and still not having a stable connection. This is not the level of service we aim to provide.
Please send us a direct message with your account details and contact number so we can urgently escalate the matter to our technical team for a full investigation of your line. We’d like to ensure this is properly looked into and resolved for you as soon as possible.
Please send us a direct message with your account details and contact number so we can urgently escalate the matter to our technical team for a full investigation of your line. We’d like to ensure this is properly looked into and resolved for you as soon as possible.