Complaints

I'm struggling to make a payment as they created my account to login om their App,I don't know the password and now I went to the branch with the intention to pay or get the password,the queque was long as I'm was from work and didn't want to wait I asked the consultant who was ignoring or not acknowledging my presence by not even greet me as a customer, I told her I needed the password rudely she said I should join the line..poor customer service,I have logged the call on the webside to assist In my password recovery but non has got back to me,poor customer service from westonaria branch