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Sydne C

1 reviews | Active since Nov 2023

26 Sept 2024, 08:21

*******

Again my wifi gets disconnected despite changing debit order date. And still no invoice

0
Replies (11)
Net Nine Nine
Net Nine Nine's reply26 Sept 2024, 08:28
Official
Hi Sydne, we sincerely for the inconvenience this has caused you. Our team will assist you  
SC
Sydne C's update26 Sept 2024, 09:08
Reviewer Update
I'm still waiting for assistance
Net Nine Nine
Net Nine Nine's reply26 Sept 2024, 11:01
Official
Our team has tried to contact you, kindly provide alternative number 
SC
Sydne C's update26 Sept 2024, 11:52
Reviewer Update
I am at work and unable to take calls. They are welcome to email me but I want this sorted out today. This is ridiculous that I have to resort to leaving a review in order to be assisted
Net Nine Nine
Net Nine Nine's reply26 Sept 2024, 12:05
Official
Thank you 

SC
Sydne C's update26 Sept 2024, 12:56
Reviewer Update
Still no assistance
Net Nine Nine
Net Nine Nine's reply26 Sept 2024, 13:46
Official
Kindly send your email address and your invoice will be emailed to you 
SC
Sydne C's update26 Sept 2024, 13:56
Reviewer Update
I want an answer as to why I am suspended again. My debit order date was changed by an agent 2 months ago
Net Nine Nine
Net Nine Nine's reply26 Sept 2024, 13:58
Official
Our billing team will assist you by giving you a call, when is the best time to contact you?
SC
Sydne C's update26 Sept 2024, 14:20
Reviewer Update
At 5pm
Net Nine Nine
Net Nine Nine's reply26 Sept 2024, 14:21
Official
We will ensure our team contacts you at 5pm