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Suzan M
1 reviews | Active since Sept 2018
14 Jan 2025, 14:16
BAD SERVICE PERIOD!!
Net 99 Frustrates me to an extent that i don't know what to do anymore. Every month its a battle when i pay and my service needs to reconnected, i will call in more than 10 times im not even exaggerating... Either consultant will drop or i will be promised that my service will be connected. I paid on the 6th January 2025.. Can you believe i still don't have internet connection? Today is the 14th. Anyone who values customer service or Customer support please assist. Net99 has clients but i foresee their clientele leaving because of BAD SERVICE. IT'S A DISGRACE!!!
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Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
14 Jan 2025, 14:22Hi Suzan, we sincerely apologise for the inconvenience this has caused you, our team will contact you as soon as possible to provide assistance
Net Nine Nine's reply14 Jan 2025, 14:22
Official
Hi Suzan, we sincerely apologise for the inconvenience this has caused you, our team will contact you as soon as possible to provide assistance
SM
Suzan M's updateReviewer Update
14 Jan 2025, 17:59Phillip from Evotel just left.. He was sent by NetNineNine to fix the issue. Thank you so much.
Taking your customers seriously will make them stay. Happy client.
SM
Taking your customers seriously will make them stay. Happy client.
SM
SM
Suzan M's update14 Jan 2025, 17:59
Reviewer Update
Phillip from Evotel just left.. He was sent by NetNineNine to fix the issue. Thank you so much.
Taking your customers seriously will make them stay. Happy client.
SM
Taking your customers seriously will make them stay. Happy client.
SM
Net Nine Nine's replyOfficial
15 Jan 2025, 08:29Thank you so much for the feedback Suzan
Net Nine Nine's reply15 Jan 2025, 08:29
Official
Thank you so much for the feedback Suzan