1 reviews | Active since Oct 2022
BAD SERVICE IN TERMS OF BILLING DATES
their billing and collection method is extremely bad. i am paying money for 29 days because on the day i am supposed to pay already connection is suspended. and in the beginning i paid for a full month on the 1st which was covering me until the 31st of that month and before the 31st (on the 22nd as I get paid), I paid full amount for the next month and continued to pay full amount on the 22nd. Recently my services are being suspended on the 22nd before it can even be 12:00 midnight which is surprising to me as initially it was running up to 31st and when i enquire they are saying that is the way they work. Seemingly I am paying for 29/30 days which is one day less because already on the 22nd i have to pay while the service is already suspended. This is totally unfair to me since even the beginning i paid for full 30/31 days. I am very much aggrieved because i moved from a service provider that was not giving me bad service just to support this one which is providing bad and arrogant service in terms of billing.
One needs to indicate that in terms of internet, I give this company 5/5 they are perfect, just that i could not understand the billing dates and when to get a link.
One needs to indicate that in terms of internet, I give this company 5/5 they are perfect, just that i could not understand the billing dates and when to get a link.
