PK
Pauline K
1 reviews | Active since Mar 2017
02 Jun 2025, 14:29
Bad Service from Netnine
My internet is been off from Wednesday, today as Im writting this review, I'm still offline. I can't stream my TV, my children can't use internet for their exams, I'm offline. When I call the office, they are telling me that my ticket has been lodged then I have been getting text from the maintenance team that I will be attend to soon. Yoh! Im so stressed because of this, its an inconvenience on a high level.
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Replies (2)0
Replies (2)
Net Nine Nine's replyOfficial
02 Jun 2025, 14:31Good afternoon Pauline.
We're very sorry for the trouble you're experiencing. Our team is working on getting you reconnected and someone will be in touch soon to assist further.
We're very sorry for the trouble you're experiencing. Our team is working on getting you reconnected and someone will be in touch soon to assist further.
Net Nine Nine's reply02 Jun 2025, 14:31
Official
Good afternoon Pauline.
We're very sorry for the trouble you're experiencing. Our team is working on getting you reconnected and someone will be in touch soon to assist further.
We're very sorry for the trouble you're experiencing. Our team is working on getting you reconnected and someone will be in touch soon to assist further.
Net Nine Nine's replyOfficial
02 Jun 2025, 14:33Good day Pauline, we do apologize for the inconvenience caused and thank you for raising this with us,
Please note that your query has been escalated to our support team and a representative will be in contact with you to ensure that your connection is restored swiftly.
Please note that your query has been escalated to our support team and a representative will be in contact with you to ensure that your connection is restored swiftly.
Net Nine Nine's reply02 Jun 2025, 14:33
Official
Good day Pauline, we do apologize for the inconvenience caused and thank you for raising this with us,
Please note that your query has been escalated to our support team and a representative will be in contact with you to ensure that your connection is restored swiftly.
Please note that your query has been escalated to our support team and a representative will be in contact with you to ensure that your connection is restored swiftly.