1 reviews | Active since Nov 2021
Bad service from Net 99
Yesterday 15/11/2023 I came home there was no internet I called the customer service number the whole evening and it said the number was busy this is the worst service provider ever. And this is not the first time their lines are always inconsistent. When you call them you stay on hold for 45 minutes to an hour. Their consultants do not know what is going on when there is a problem with the line they just know there is no service. As to what is causing the lines to be off they don't know. Net 99 does not inform you if there will be an interruption in your services you only see when there is no internet. One needs to think twice by joining this service provider unless they improve these above issues just stay away from them.
To keep our clients informed, we send SMS notifications with updates on any issues that occur on our network. Once our teams have identified the cause of the issue, we update our social media pages.
Our team will be reaching out to you shortly to address any concerns you may have. Thank you for your patience and understanding.
To keep our clients informed, we send SMS notifications with updates on any issues that occur on our network. Once our teams have identified the cause of the issue, we update our social media pages.
Our team will be reaching out to you shortly to address any concerns you may have. Thank you for your patience and understanding.