XT
Xoliswa T

1 reviews | Active since Jul 2024

22 Jul 2024, 03:55

Bad Service

Every day they have a network outage for more than 3 hours, midnight it is worse, it starts at 00:00 until the morning. Their service is very bad. The nerve to send me an invoice last night, I made an online payment but waking up on a network outage. What are we paying for because there is no service!🤷!!!!!!!!!!!!!!!???????

0
Replies (1)
Net Nine Nine
Net Nine Nine's reply22 Jul 2024, 08:14
Official
Hi Xoliswa, thank you for bringing this to our attention and apologize for the inconvenience caused. Our team has been alerted about your line and will be in contact with you to ensure that you are getting the service you are paying for.