AM
Andries M
1 reviews | Active since Jan 2021
09 Jul 2025, 20:24
Bad service
We are currently experiencing bad service with Net99, today they disconnected my account while i was busy with my Teams meeting and when i tried to them i couldn't get through so i sent the message on Twitter and they rep**** saying i didn't pay my account however i paid on the 25th and also I'm paying for 50mbps but the speed doesn't even reach 50mbps, they managed to fix my bill error but it cost me my important meeting, i think net99 are starting to relax because they're getting more clients now, I'm currently not happy with they're service.
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Net Nine Nine's replyOfficial
10 Jul 2025, 08:28Goodmorning Andries,
We sincerely apologise for the bad service you received. This is not the experience we wish our customers to have with us. Kindly send us the SN number located behind your router and our team will restore your connection promptly.
We sincerely apologise for the bad service you received. This is not the experience we wish our customers to have with us. Kindly send us the SN number located behind your router and our team will restore your connection promptly.
Net Nine Nine's reply10 Jul 2025, 08:28
Official
Goodmorning Andries,
We sincerely apologise for the bad service you received. This is not the experience we wish our customers to have with us. Kindly send us the SN number located behind your router and our team will restore your connection promptly.
We sincerely apologise for the bad service you received. This is not the experience we wish our customers to have with us. Kindly send us the SN number located behind your router and our team will restore your connection promptly.