nM
nthabeleng M
1 reviews | Active since Jun 2017
21 Feb 2026, 08:50
Bad service
I visited Bloemfontein branch january more than 2 times To change my password I called call center 5 times to change password all they say is we have escalated the issue but even now it hasn't changed
Helpful (0)
Replies (4)0
Replies (4)
Net Nine Nine's replyOfficial
21 Feb 2026, 08:54Good morning Nthabeleng.
We're very sorry to hear that your problem hasn't been resolved yet. We've forwarded your complaint to the rest of the team, and you will be assisted today. Thank you for bringing this to our attention so we can get your service experience back on track.
We're very sorry to hear that your problem hasn't been resolved yet. We've forwarded your complaint to the rest of the team, and you will be assisted today. Thank you for bringing this to our attention so we can get your service experience back on track.
Net Nine Nine's reply21 Feb 2026, 08:54
Official
Good morning Nthabeleng.
We're very sorry to hear that your problem hasn't been resolved yet. We've forwarded your complaint to the rest of the team, and you will be assisted today. Thank you for bringing this to our attention so we can get your service experience back on track.
We're very sorry to hear that your problem hasn't been resolved yet. We've forwarded your complaint to the rest of the team, and you will be assisted today. Thank you for bringing this to our attention so we can get your service experience back on track.
nM
nthabeleng M's updateReviewer Update
21 Feb 2026, 08:58Good day
I was with them now on the phone they said they had a problem from last year August the is a possibility it won't so I don't know who to belive now
I was with them now on the phone they said they had a problem from last year August the is a possibility it won't so I don't know who to belive now
nM
nthabeleng M's update21 Feb 2026, 08:58
Reviewer Update
Good day
I was with them now on the phone they said they had a problem from last year August the is a possibility it won't so I don't know who to belive now
I was with them now on the phone they said they had a problem from last year August the is a possibility it won't so I don't know who to belive now
nM
nthabeleng M's updateReviewer Update
04 Mar 2026, 12:28Thank you so much I got assistant within an hour
nM
nthabeleng M's update04 Mar 2026, 12:28
Reviewer Update
Thank you so much I got assistant within an hour
Net Nine Nine's replyOfficial
04 Mar 2026, 12:31Thank you, we are happy to hear you are back online
Net Nine Nine's reply04 Mar 2026, 12:31
Official
Thank you, we are happy to hear you are back online