IN
Isaac N

1 reviews | Active since Feb 2025

12 Feb 2025, 10:37

Bad service

this is the worst network provider ever, lack capacity and professionalism. I've been waiting for installation for weeks now. They will say we are coming Monday and no show. No call, no feedback nothing. Just poor service join them at your own risk

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Replies (3)
Net Nine Nine
Net Nine Nine's reply12 Feb 2025, 11:13
Official
 Hi there Isaac!

We are very sorry to hear that you received the wrong information. Net Nine Nine is definitely on the way to your area, but our network isn't live yet. We have your order on our system and as soon as the network is online, we will make sure to get you installed with priority. 

We are very sorry for the confusion, but we look forward to having you on our network soon! 
IN
Isaac N's update12 Feb 2025, 11:51
Reviewer Update
Was promised that its live, there are posters and adverts even agents said so. This is so wrong because I've canceled my previous network provider. Now I'm paying for prepaid that is expensive while I'm being sent from pillar to post.
Net Nine Nine
Net Nine Nine's reply12 Feb 2025, 11:58
Official
Thank you for the extra information. We're definitely looking into what went wrong here. I understand this is a rocky start to the relationship, but my team is going to see wha can be done to assist you sooner.

Once again, we're very sorry for this confusion, but we'll do our best to get this resolved soon.