EK
ELLECK K
1 reviews | Active since May 2024
21 May 2026, 09:06
Bad service
I have sent an email to the head office , I feel avoided the networks sucks, they do not respond to emails. You get a case number that is not even attend to, I do not recommend it to anyone.
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Net Nine Nine's replyOfficial
21 May 2026, 10:55Good day Elleck,
Thank you for your feedback. We sincerely apologise for the service you have been experiencing. This is not the level of service we aim to provide, and we understand how frustrating this must be.
We have checked your line and can confirm that your service is currently active, with activity reflecting on the network at this time.
As we are unable to identify a fault from our side at this stage, we would appreciate further information regarding the problem you are experiencing and a ticket will therefore be logged on your behalf so that our support team can investigate the issue further and assist accordingly.
Thank you for your feedback. We sincerely apologise for the service you have been experiencing. This is not the level of service we aim to provide, and we understand how frustrating this must be.
We have checked your line and can confirm that your service is currently active, with activity reflecting on the network at this time.
As we are unable to identify a fault from our side at this stage, we would appreciate further information regarding the problem you are experiencing and a ticket will therefore be logged on your behalf so that our support team can investigate the issue further and assist accordingly.
Net Nine Nine's reply21 May 2026, 10:55
Official
Good day Elleck,
Thank you for your feedback. We sincerely apologise for the service you have been experiencing. This is not the level of service we aim to provide, and we understand how frustrating this must be.
We have checked your line and can confirm that your service is currently active, with activity reflecting on the network at this time.
As we are unable to identify a fault from our side at this stage, we would appreciate further information regarding the problem you are experiencing and a ticket will therefore be logged on your behalf so that our support team can investigate the issue further and assist accordingly.
Thank you for your feedback. We sincerely apologise for the service you have been experiencing. This is not the level of service we aim to provide, and we understand how frustrating this must be.
We have checked your line and can confirm that your service is currently active, with activity reflecting on the network at this time.
As we are unable to identify a fault from our side at this stage, we would appreciate further information regarding the problem you are experiencing and a ticket will therefore be logged on your behalf so that our support team can investigate the issue further and assist accordingly.