CL
Charlotte L
1 reviews | Active since Jan 2024
12 Jan 2024, 10:33
Bad service
Very bad service I received. Had to wait for 7 days for installation and waited another 3 days to activate and they don’t update you on anything I still don’t have internet access. Take days to respond to your WhatsApp, they don’t answer calls it’s so frustrating. I went to their office but still nothing 😩 even on the website there’s no help at all. I really don’t know what to do Very bad service
Helpful (0)
Replies (3)0
Replies (3)
Net Nine Nine's replyOfficial
12 Jan 2024, 10:55Hi Charlotte. We apologize for the miscommunication and inconvenience this may have caused you. As communicated with you, our team will swiftly assist you to ensure that your matter gets prioritized as we strive to enhance your experience with us. We will ensure that you receive the stable and reliable internet access which we have promised you.
Net Nine Nine's reply12 Jan 2024, 10:55
Official
Hi Charlotte. We apologize for the miscommunication and inconvenience this may have caused you. As communicated with you, our team will swiftly assist you to ensure that your matter gets prioritized as we strive to enhance your experience with us. We will ensure that you receive the stable and reliable internet access which we have promised you.
CL
Charlotte L's updateReviewer Update
12 Jan 2024, 13:24Thank you Sphamandla Masinga for the great service the Issue was attended to very quickly within an hour. The techs were also very professional, Thank you Selemo.
Thanks again Spamandla I appreciate your effort .
Thanks again Spamandla I appreciate your effort .
CL
Charlotte L's update12 Jan 2024, 13:24
Reviewer Update
Thank you Sphamandla Masinga for the great service the Issue was attended to very quickly within an hour. The techs were also very professional, Thank you Selemo.
Thanks again Spamandla I appreciate your effort .
Thanks again Spamandla I appreciate your effort .
Net Nine Nine's replyOfficial
12 Jan 2024, 13:29We are glad we could swiftly assist you and ensure that your expectation is met. Enjoy your internet!
Net Nine Nine's reply12 Jan 2024, 13:29
Official
We are glad we could swiftly assist you and ensure that your expectation is met. Enjoy your internet!