LM
Latoya M

1 reviews | Active since Mar 2026

21 Mar 2026, 17:48

Bad network!!!

We have been experiencing bad network for 2 weeks. Whenever we call they won't assist. I would never recommend net nine nine to anyone. We are paying so much money for such lame service.

0
Replies (4)
Net Nine Nine
Net Nine Nine's reply22 Mar 2026, 14:26
Official
Hi Latoya,

I’m really sorry for what you’ve been dealing with over the past two weeks. Ongoing poor network and not being able to get help when you reach out is incredibly frustrating — especially when you’re paying for a service you should be able to rely on. This isn’t the experience we want for you at all, and I completely understand why you feel the way you do. We are taking this seriously and your issue is being prioritised for urgent attention. Our team will be in touch with you directly to work on resolving this as quickly as possible. 
LM
Latoya M's update22 Mar 2026, 16:11
Reviewer Update
Our problem has been addressed and fixed. For now it's okay but we will see during the week if there's any changes. Thank you
Net Nine Nine
Net Nine Nine's reply23 Mar 2026, 12:51
Official
Thank you for the feedback.
LM
Latoya M's update01 Apr 2026, 21:54
Reviewer Update
Again no connection. Come on guys why are you doing this to us?