MR
Mponeng R
1 reviews | Active since Jan 2026
19 Jan 2026, 01:54
Activation Services
Activation of service has not been done in 7 days we not getting any updates. We have tried all options to get the service running but no help. I work from and have paid in full for the service it's now the 19th I will be required to pay for full service on the 30th again.
Helpful (0)
Replies (1)0
Replies (1)
Net Nine Nine's replyOfficial
19 Jan 2026, 08:52Hi Mponeng, We sincerely apologise for the delay in activating your service and understand how frustrating this must be, especially as you work from home and have already paid in full. This is not the experience we want for our clients.Please be assured that your activation concern is being escalated for urgent attention. Kindly share your account details or ticket number via private message so we can follow up with the relevant team and provide you with a clear update as soon as possible. Thank you for your patience while we work to resolve this.
Best regards,
Net Nine Nine's reply19 Jan 2026, 08:52
Official
Hi Mponeng, We sincerely apologise for the delay in activating your service and understand how frustrating this must be, especially as you work from home and have already paid in full. This is not the experience we want for our clients.Please be assured that your activation concern is being escalated for urgent attention. Kindly share your account details or ticket number via private message so we can follow up with the relevant team and provide you with a clear update as soon as possible. Thank you for your patience while we work to resolve this.
Best regards,