NO PAYMENT FOR MTN ZAKHELE SHARES

<p>Good Day</p> <p><br />I am utterly disgusted by the Zakhele (Link) custodians who are yet to issue payment owed to myself. All requested information was sent to on Dec 19, 2016. On Dec 30, 2016 I received response that the details were to be sent to the compliance department.</p> <p><br />I got a hold of someone during the first week of January after holding on for 30 minutes only to hear that the update of my banking details were not done as yet by the custodians/compliance department. I called in again last week, held on for 30 minutes. My call was answered and then put down.</p> <p><br />I called in again this morning and spoke to Terry who said that my details were still NOT updated. She said that she would re-send them to the custodians. I was given the desk for the front desk ( ********** 800) in order to try to get to speak to one of these so called custodians. Yet again, I called and all the phones are busy. I left a message on one of the mail boxes, but I doubt that a reply would be received any time soon.</p> <p><br />I am not sure as to why I have to wait for money which is owed to me. The update process according to my initial calls in December was only to be around 2 weeks, in which I would then receive an sms and payment would then follow thereafter.</p> <p><br />I am going to escalate this matter higher should I get no satisfaction. MTNZ's turnaround time lacks professionalism, morals and integrity. It is actually quite disgusting that a big company like MTN has so many administrative issues.</p> <p><br />SHAME ON YOU MTN</p> <p><br />Reshmika Chaithram<br />TICKET NUMBER: MS-38857</p>