II
Inderen I

1 reviews | Active since Dec 2016

22 Dec 2016, 13:25

MTN Zakhele!!! Pathetic service!

<p>MTN Zakhele- I requested the change of banking details 2 months ago and it still has not been changed! The call centre just gives you the run around! Very disappointing and angry that MTN and their staff can treat people with such DISRESPECT, DECEIT and LIES. I will never have anything to do with MTN again and will advise friends and family the same. ********** - is a waste of time....you wait too long to eventually get an arrogant reply with bull**** excuses! Just to name a... few.... Connie Charley, Sabelo Mlonyeni, Busisiwe, Abigail Heubner.....no response, no help! Spoke to the team leader- Vincent Khomari- he was going to take this up with Joseph Peters (manager)- no response! How can the directors and CEO of this company not see the inefficiency and pathetic service that customers are receiving. Considering that MTNZ have not given a damn for 2 months, is it even worth me asking for this to be resolved with urgency?</p>

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