MTN Zakhele Futhi Pathetic Service

MTN Zakhele Futhi contact center is extremely impossible to get a hold of. It appears to be one of the most pathetically run BEE schemes by what one would associate an organisation of some high repute. This so called empowerment scheme that claims to want to address the previously disadvantaged is hamstrung by an extremely poor contact center that one can never get hold off (like MTN would like to syphon every cent back by having people hold forever on this *** number). Emails take forever to get responded or acknowledged, if lucky.

Such bureaucracy for what should be simple verification process? "Let's not make it easy for the previously disadvantaged"....Well done MTN

And guess what, Nedbank is the partner appointed to manage all of this