MTN contractual problem and almost zero assistance.

I have been an mtn Client for more than 12 yeads and never had trouble wih my account. This unfortunately is as bad if not worste. I Bought a wifi cell packed in Sept 2018 because it appeared to be ideal for our needs. R399 per month and 20gig anytime data 20 gig nightime data . Whar you see is not always what you get. The first month I got a bill for R810. The bills i received were in the region of R 6oo + I soon discovred I was paying a promotion fee. So the R399 add in their yelloy magazine was simply a ploy. Moreover I also discovered that instead of the advertise monthly data of 20gig anytime D'ata i received only 15 gig of data. Sine I signed up for this 24 month My situation became even worse. The router stopped working it was handle in on 17 May for testing an repair. Since then I have heard nothing. This eventually forced me to buy another router. I was told it will take up to 48 hours to do the sim swap. So far 10h00 thursday morning, nothing happend. I will certainly no longer support the. When my cellphone contracts expires in May 2020 it is cheers and good buy.

Prof Jerry le roux to