Charged for contract I did not accept

<p>In December I came in to MTN Brits to apply for a new contract. The shunted me around by telling me it's accepted then I drive to the store and there is a problem. Next day same story... after the 3rd day I decided to go to Vodacom. I was helped the same day.... I now received my January statement I'm being charged for a contract I didn't take or agree to!!! I was told to email a cancelation letter to the branch on a letter head and I did this! </p>