TrustIndex
2.3
Â
NPS Score
-84
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Motus Nissan East rand Mall
Is Motus Nissan East rand Mall trustworthy?
Motus Nissan East rand Mall has a TrustIndex of 2.3 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Motus Nissan East rand Mall across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Thank you so much Els Tshepang from Motus Nissan in east rand. Splendid service,I loved how patient you were with
Thank you so much Els Tshepang from Motus Nissan in east rand. Splendid service,I loved how patient you were with me until i got my White Horse,You made the process very easy and less stressful,i appreciate your politeness and great attitude.I would recommend you and Nissan East rand all day,everyday. Thank you😘
1 reviews | Active since Oct 2026
Thank you so much Els Tshepang from Motus Nissan in east rand. Splendid service,I loved how patient you were with
Thank you so much Els Tshepang from Motus Nissan in east rand. Splendid service,I loved how patient you were with me until i got my White Horse,You made the process very easy and less stressful,i appreciate your politeness and great attitude.I would recommend you and Nissan East rand all day,everyday. Thank you😘
1 reviews | Active since Feb 2024
Hi I trade inn my Nissan magnite to take Hyundai Venue 1
Hi I trade inn my Nissan magnite to take Hyundai Venue 1.2 July 2026 they gave me one key promise to bring the other one when they bring car registration number even now I didn't get the spare key when I called them they promise to come collect the car so they can cut another key for me which they never come I'm tired of calling them I need your help please Vangile Nzimande
1 reviews | Active since Feb 2024
Hi I trade inn my Nissan magnite to take Hyundai Venue 1
Hi I trade inn my Nissan magnite to take Hyundai Venue 1.2 July 2026 they gave me one key promise to bring the other one when they bring car registration number even now I didn't get the spare key when I called them they promise to come collect the car so they can cut another key for me which they never come I'm tired of calling them I need your help please Vangile Nzimande
1 reviews | Active since Sept 2026
TERRIBLE SERVICE FROM MOTUS EASTRAND
i bought a brand new tata tiago from this dealer. from the get go i was not properly informed as to what type of a deal i was getting and only found out at the last minute at the dealer from f&i which by then was to late as i needed the vehicle.in total since i have purchased the car i have taken it back 6 times in total all for minor interior problems that i only noticed later.at 1st the previous service/workshop manager was rude and told me that when reporting the issues is that is just how the car is and i must except it and when i bring my car for its service they will look at it.later on i found more panels in the vehicle that were coming loose reported it to them and took the car back for a total of 6 times to be told that the interior build of the car is not covered by warranty and that i would have to pay for clips which i did as i never really had a choice and wanted my car back.so during the service while my car was there they said they would remove the panel put new clips on and put them back which they did. that did not solve the problems as one of the panels still popped out and yet again i was told that i must except that this is just how the car is so i collected my car and left furious. then when checking my service book i noticed that it was not stamped with no receipt or any proof that the service was done which again made me even more upset then when i reported it to them was told they would get a driver to come collect my book to be stamped. the overall service i received from this dealer has been terrible with little to no feedback of the status of my vehicle while it was there i had to always follow up.
1 reviews | Active since Sept 2026
TERRIBLE SERVICE FROM MOTUS EASTRAND
i bought a brand new tata tiago from this dealer. from the get go i was not properly informed as to what type of a deal i was getting and only found out at the last minute at the dealer from f&i which by then was to late as i needed the vehicle.in total since i have purchased the car i have taken it back 6 times in total all for minor interior problems that i only noticed later.at 1st the previous service/workshop manager was rude and told me that when reporting the issues is that is just how the car is and i must except it and when i bring my car for its service they will look at it.later on i found more panels in the vehicle that were coming loose reported it to them and took the car back for a total of 6 times to be told that the interior build of the car is not covered by warranty and that i would have to pay for clips which i did as i never really had a choice and wanted my car back.so during the service while my car was there they said they would remove the panel put new clips on and put them back which they did. that did not solve the problems as one of the panels still popped out and yet again i was told that i must except that this is just how the car is so i collected my car and left furious. then when checking my service book i noticed that it was not stamped with no receipt or any proof that the service was done which again made me even more upset then when i reported it to them was told they would get a driver to come collect my book to be stamped. the overall service i received from this dealer has been terrible with little to no feedback of the status of my vehicle while it was there i had to always follow up.
1 reviews | Active since Mar 2019
Poor after purchase customer service
On completing a cash purchase of a vehicle, I picked up an invoicing error which the sales manager alluded to and promised my refund of the difference. It's going into the 2nd month of today, tomorrow promises. Below is the note to the Dealer Principal and Customer Service. The dealer principal addressed but this remains unresolved. Good Day @'Sphiwe Manana' It is with the greatest disappointment that I need to re-address this outstanding issue, with you and your team. I have not received my refund, and feedback is non-existent from you and your team Please advise further on my refund.
1 reviews | Active since Mar 2019
Poor after purchase customer service
On completing a cash purchase of a vehicle, I picked up an invoicing error which the sales manager alluded to and promised my refund of the difference. It's going into the 2nd month of today, tomorrow promises. Below is the note to the Dealer Principal and Customer Service. The dealer principal addressed but this remains unresolved. Good Day @'Sphiwe Manana' It is with the greatest disappointment that I need to re-address this outstanding issue, with you and your team. I have not received my refund, and feedback is non-existent from you and your team Please advise further on my refund.
1 reviews | Active since Apr 2025
UNHAPPY CLIENT
I bought a car at Nissan on the 23rd of May I've been following up for the number plate, spare wheel, license disc and the spare key. I called to complain and i had to drive to fetch the license disc and the number plate. When i got there was told the spare wheel number ordered is incorrect. I have been following up with Tshepo on whatsapp up which is the sales man I was dealing with. Since May I'm driving without the spare key and the Spare wheel.
1 reviews | Active since Apr 2025
UNHAPPY CLIENT
I bought a car at Nissan on the 23rd of May I've been following up for the number plate, spare wheel, license disc and the spare key. I called to complain and i had to drive to fetch the license disc and the number plate. When i got there was told the spare wheel number ordered is incorrect. I have been following up with Tshepo on whatsapp up which is the sales man I was dealing with. Since May I'm driving without the spare key and the Spare wheel.
1 reviews | Active since Nov 2021
I bought my omoda c5...
I bought my omoda c5 at Nissan east rand last year September between now and then the car has been taken back more than 3 times now it’s worse it is showing an engine light and Nissan is refusing to refund me
1 reviews | Active since Nov 2021
I bought my omoda c5...
I bought my omoda c5 at Nissan east rand last year September between now and then the car has been taken back more than 3 times now it’s worse it is showing an engine light and Nissan is refusing to refund me