tV
triano V

1 reviews | Active since Sept 2026

11 Sept 2026, 13:56

TERRIBLE SERVICE FROM MOTUS EASTRAND

i bought a brand new tata tiago from this dealer. from the get go i was not properly informed as to what type of a deal i was getting and only found out at the last minute at the dealer from f&i which by then was to late as i needed the vehicle.in total since i have purchased the car i have taken it back 6 times in total all for minor interior problems that i only noticed later.at 1st the previous service/workshop manager was rude and told me that when reporting the issues is that is just how the car is and i must except it and when i bring my car for its service they will look at it.later on i found more panels in the vehicle that were coming loose reported it to them and took the car back for a total of 6 times to be told that the interior build of the car is not covered by warranty and that i would have to pay for clips which i did as i never really had a choice and wanted my car back.so during the service while my car was there they said they would remove the panel put new clips on and put them back which they did. that did not solve the problems as one of the panels still popped out and yet again i was told that i must except that this is just how the car is so i collected my car and left furious. then when checking my service book i noticed that it was not stamped with no receipt or any proof that the service was done which again made me even more upset then when i reported it to them was told they would get a driver to come collect my book to be stamped. the overall service i received from this dealer has been terrible with little to no feedback of the status of my vehicle while it was there i had to always follow up.

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