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Louw E
1 reviews | Active since Jun 2018
02 Dec 2024, 13:34
zero stars for customer service
Impossible to make contact with. No such thing as customer service, even if you contact them to give a lead on a potential new client. i am cancelling but even on that there is no reply!
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MorClick Satellite Internet Solutions's replyOfficial
03 Dec 2024, 12:12Good day, Louw, thank you for reaching out and sharing your experience with us. We sincerely apologise for any inconvenience caused by the challenges in reaching our team and we deeply regret that it has affected your decision to cancel. Your feedback is incredibly valuable to us. We genuinely appreciate your time and the opportunity to receive your input. We have already escalated your intent to cancel to our team and they will be in touch with you as soon as possible. We hope that you will allow us to rebuild your trust. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply03 Dec 2024, 12:12
Official
Good day, Louw, thank you for reaching out and sharing your experience with us. We sincerely apologise for any inconvenience caused by the challenges in reaching our team and we deeply regret that it has affected your decision to cancel. Your feedback is incredibly valuable to us. We genuinely appreciate your time and the opportunity to receive your input. We have already escalated your intent to cancel to our team and they will be in touch with you as soon as possible. We hope that you will allow us to rebuild your trust. Kind Regards, The MorClick Digital Team.