WRONGFULLY LISTED ON ITC

I am in the same boat, I subscribed with Morclick last year Sept 2020 and was not happy with their service I kept calling they tech department which i lost count of calls to them and still didn't help me was told that someone will call me back waiting till today. I paid for the first 2 months and stopped paying thinking they will then give me attention hence they not getting they payment, in December 2021 they disconnected they service (INTERNET) and we have called to cancel with no luck. I sent a cancellation email which was also ignored with many follow up calls and they again kept saying they will call me back, Only to find out they have listed me on ITC. My contract was only cancelled in August 2022 after sending them an email stating that i will be taking this up with the Independent Communications Authority, and when i subscribed i was made aware that its a month to month contract which, i made it clear to the agent i didn't want any long term contracts in case of this very same internet problems and was told i can cancel at any time. Hence i feel that i was wrongfully listed with out the necessary protocol was followed. I receive an invoice of 10,308.80 which i owe to them, and must pay for the services i did not use. Where must one get that kind of money to pay for services that was not used. I even asked them to meet me half way in discounting the invoice in order for me to settle them to end all this and was told they can only give me 5 or 10% discounting which i still have to pay about R9000+ and i don't have that money laying around. which they have to consider i didn't use they internet for all those months they want me to pay and my kids could not even do they online classes which the internet was for in the first place due to Covid.