CvdW
Chantal van der Westhuizen
1 reviews | Active since Mar 2024
18 Mar 2024, 15:04
WORST SERVICE EVER
Minus 400. This is the worst experience of my life. I have logged in so many tickets, no feedback, left me without internet wich cost my job. All they have to say is I am sorry. How will I feed my family with an I am sorry. Best of it all they block my number Stupid excuses no problem solving. DO NOT USE THEM.
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MorClick Satellite Internet Solutions's replyOfficial
19 Mar 2024, 10:43Good morning, Chantal we are deeply sorry to learn about the negative experience you've had and the inconvenience and frustration it has caused you. Please know that our Customer Support team has already been alerted to your situation and fully comprehends the importance of promptly addressing your complaint. They will be reaching out to you shortly to discuss your circumstances and work towards finding the best possible solution. We appreciate you bringing this matter to our attention and providing us with the opportunity to engage with you. Kind Regards, The MorClick Digital Team.
MorClick Satellite Internet Solutions's reply19 Mar 2024, 10:43
Official
Good morning, Chantal we are deeply sorry to learn about the negative experience you've had and the inconvenience and frustration it has caused you. Please know that our Customer Support team has already been alerted to your situation and fully comprehends the importance of promptly addressing your complaint. They will be reaching out to you shortly to discuss your circumstances and work towards finding the best possible solution. We appreciate you bringing this matter to our attention and providing us with the opportunity to engage with you. Kind Regards, The MorClick Digital Team.