MVdB
Magda Van der Berg

1 reviews | Active since Aug 2018

02 Nov 2020, 15:02

Worst Service ever!!!

I'm picking up that I'm not the only client having issues with this service provider. Was sold a contract under false pretensions!!! I specifically asked if they will be able to give me the service of watching DSTV now, Netflix, Showmax & also for my son to play online playstation. The answer to all was "yes" it will!! When I started complaining I was told that online gaming doesn't work on satellite internet. So please explain..., why did your consultant (aka Mohammed), who sold me the contract, lie to me? You have promised that the technical team will be in contact with regards to the poor signal we're having & I'm struggling to do my work from home...., well I'm STILL WAITING!!! This is the WORST service I've every had from an internet service provider!!! Will surely NOT be recommending you to anybody, I'd rather warn them about the bad service you give!!!

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Replies (1)
MorClick Satellite Internet Solutions
MorClick Satellite Internet Solutions's reply06 Nov 2020, 14:40
Official
Good day, Madga. We are devastated to hear about your experience. Please can you provide us with your A number so that we can investigate and get back to you to sort this out? We look forward to hearing from you.